Marriott International Recruitment 2022

Marriott International is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their establishment.

Apply for the ongoing Marriott International Recruitment 2022. See the 19 job positions, descriptions, eligibility, and how to apply.

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the following positions below:

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1.) Manager, Credit

Location: Lagos

Core Work Activities
Managing Work, Projects, and Policies:

  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
  • Completes accounts receivable period end closing functions and procedures; credit and period end reporting.
  • Upholds the policies and procedures outlined in the credit policy.
  • Interacts with sales and catering staff for timely credit decisions on incoming customers.

Demonstrating and Applying Accounting Knowledge to Credit Management Issues:

  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Keeps up-to-date technically and applying new knowledge to your job.
  • Stays knowledgeable of accounts receivable system.

Leading Credit Management Team:

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Staffs, manages and develops all billing and accounts receivable employees.

Maintaining Finance and Accounting Goals:

  • Submits reports in a timely manner, ensuring delivery deadlines.
  • Ensures profits and losses are documented accurately.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
  • Ensures property billings are sent error free and in a timely manner.
  • Monitors receivables for timely collections and follows up with appropriate collection correspondence.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Maintains positive working relations with customers and department managers.

Candidate Profile
Education and Experience:

  • 4-year Bachelor’s Degree in Finance or Accounting or related major; no work experience required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Cost Controller

Location: Akwa Ibom

Core Work Activities
Supporting Strategic Planning and Decision Making:

  • Analyzes financial data and market trends.
  • Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.
  • Compiles information, analyzes and monitors actual sales against projected sales.
  • Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
  • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
  • Thinks creatively and practically to develop, execute and implement new business plans
  • Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.
  • Implements a system of appropriate controls to manage business risks.

Leading Accounting Teams:

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Communicates the goals and the owner priorities to subordinates in a clear and precise manner.
  • Provides excellent leadership by assigning team members and other departments managers’ clear accountability backed by appropriate authority.
  • Holds staff accountable for successful performance.

Developing and Maintaining Finance and Accounting Goals:

  • Supports property strategy from a finance and accounting perspective
  • Submits reports in a timely manner, ensuring delivery deadlines.
  • Ensures Profits and Losses are documented accurately.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Ensures appropriate corrections are made to audit results if necessary.
  • Reviews audit issues to ensure accuracy.

Managing Projects and Policies:

  • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
  • Generates and providing accurate and timely results in the form of reports, presentations, etc.
  • Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
  • Oversees internal, external and regulatory audit processes.
  • Ensures compliance with Standard Operating Procedures (SOPs).
  • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).

Anticipating and Delivering on the Needs of Key Stakeholders:

  • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
  • Understands the owners’ perspective and ROI expectations.
  • Anticipates and addresses owner needs and involves ownership in key decisions.
  • Leverages strong functional leadership and communication skills to influence the executive team, the property’s strategies and to lead own team.
  • Advises the GM and executive committee on existing and evolving operating/financial issues.
  • Facilitates critique meetings to review information with management team.
  • Attends owners meetings in order to provide context and explanation for financial results.
  • Attends meetings and communicates with the owners, understanding the priorities and strategic focus.
  • Demonstrates a commitment to meeting the needs of all key stakeholders.
  • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.

Managing and Conducting Human Resource Activities:

  • Ensures team members are cross-trained to support successful daily operations.
  • Ensures property policies are administered fairly and consistently.
  • Ensures new hires participate in the department’s orientation program.
  • Ensures new hires receive the appropriate new hire training to successfully perform their job.
  • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.

Candidate Profile
Education and Experience:

  • 4-year Bachelor’s Degree in Finance and Accounting or related major; no work experience required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) Assistant / Training Manager

Location: Akwa Ibom

Core Work Activities
Administering Employee Training Programs:

  • Promotes and informs employees about all training programs.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Ensures employees receive on-going training to understand guest expectations.
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
  • Meets with training cadre on a regular basis to support training efforts.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness:

  • Monitors enrollment and attendance at training classes.
  • Meets regularly with participants to assess progress and address concerns.
  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Measures transfer of learning from training courses to the operation.
  • Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets:

  • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  • Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Establishes guidelines so employees understand expectations and parameters.
  • Develops specific training to improve service performance.
  • Drives brand values and philosophy in all training and development activities.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets:

  • Participates in the development of the Training budget as required.
  • Manages budget in alignment with Human Resources and property financial goals.
  • Manages department controllable expenses to achieve or exceed budgeted goals.
  • Utilizes P-card if appropriate to control and monitor departmental expenditures.

Candidate Profile
Education and Experience:

  • 2-years Degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

Or

  • 4-year Bachelor’s Degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.) Senior Accountant

Location: Akwa Ibom

Position Summary

  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Record, store, and/or analyze information using property software.
  • Maintain accurate electronic spreadsheets for financial and accounting data. Complete period-end closing procedures and reports as specified.
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Generate finance/accounting reports from computer system as needed.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
  • Code documents according to company policies and procedures.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

5.) Chief Accountant

Location: Akwa Ibom

Candidates Profile
Education and Experience:

  • 4-year Bachelor’s Degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

6.) Commis I

Location: Lagos

Position Summary

  • Communicate any assistance needed during busy periods to the Chef to ensure optimum services.
  • Notify manager if a product does not meet specifications.
  • Check and ensure the correctness of the temperature of appliances and food.
  • Monitor the quantity of food that is prepared and the portions that are served.
  • Ensure proper portion, arrangement, and food garnish to be served.
  • Serve food in proper portions onto proper receptacle.
  • Set-up, clean and break down work station.
  • Wash and disinfect kitchen area including tables, tools, knives, and equipment.
  • Prepare ingredients for cooking, including portioning, chopping, and storing.
  • Wash and peel fresh fruits and vegetables. Prepare and cook food.
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional;
  • maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

7.) Director, Engineering – A

Location: Lagos

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

OR

  • 2-year Degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

8.) Commis

Location: Akwa Ibom

What You’ll Be Doing

  • Prepare fresh ingredients for cooking according to recipes/menu
  • Cook food and prepare top-quality menu items in a timely manner
  • Test foods to ensure proper preparation and temperature
  • Operate kitchen equipment safely and responsibly
  • Ensure the proper sanitation and cleanliness of surfaces and storage containers

What We’re Looking for

  • Great teamwork skills and attention to detail
  • Positive outlook and outgoing personality
  • Previous kitchen experience is a big plus
  • This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Rewards for work, Benefits for your Lifestyle
You’ll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Team-spirited colleagues

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

9.) Executive Sous Chef

Location: Akwa Ibom

Job Summary

  • Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions.
  • Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility.
  • Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced.
  • Responsible for guiding and developing staff including direct reports.
  • Must ensure sanitation and food standards are achieved.
  • Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

Core Work Activities
Assisting in Leading Kitchen Operations for Property:

  • Provides direction for all day-to-day operations.
  • Understands employee positions well enough to perform duties in employees’ absence or determine appropriate replacement to fill gaps.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Ensures property policies are administered fairly and consistently.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities:

  • Develops and implements guidelines and control procedures for purchasing and receiving areas.
  • Establishes goals including performance goals, budget goals, team goals, etc.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Manages department controllable expenses including food cost, supplies, uniforms and equipment.
  • Participates in the budgeting process for areas of responsibility.
  • Knows and implements the brand’s safety standards.

Ensuring Culinary Standards and Responsibilities are Met:

  • Provides direction for menu development.
  • Monitors the quality of raw and cooked food products to ensure that standards are met.
  • Determines how food should be presented, and create decorative food displays.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with food handling and sanitation standards.
  • Follows proper handling and right temperature of all food products.
  • Ensures employees maintain required food handling and sanitation certifications.
  • Maintains purchasing, receiving and food storage standards.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service:

  • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities:

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Ensures employees are treated fairly and equitably.
  • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
  • Administers the performance appraisal process for direct report managers.
  • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
  • Observes service behaviors of employees and provides feedback to individuals and or managers.
  • Manages employee progressive discipline procedures for areas of responsibility.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities:

  • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.

Education and Experience

  • High School Diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.Or
  • 2-year Degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

10.) Food & Beverage Manager

Location: Akwa Ibom

Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

Or

  • 2 year Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

11.) Steward

Location: Akwa Ibom

Position Summary

  • Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
  • Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock.
  • Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue.
  • Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments.
  • Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals.
  • Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

12.) Chief Steward

Location: Akwa Ibom

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.

OR

  • 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

13.) Chef de Partie (Non-Management)

Location: Akwa Ibom

Position Summary

  • Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters.
  • Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish.
  • Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials.
  • Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items.
  • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Anticipate and address guests’ service needs. Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

14.) Supervisor – Housekeeping

Location: Lagos

Position Summary

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift.
  • Complete required paperwork.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. ‘
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

15.) Manager – Laundry

Location: Lagos

Core Work Activities
Managing Department Operations and Budgets:

  • Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.
  • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Ensures consistent workflow to minimize peaks and valleys in production.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
  • Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
  • Orders cleaning supplies and uniforms within budget.
  • Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
  • Works effectively with the Engineering department on Laundry equipment maintenance needs.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
  • Operates all department equipment as necessary and reports malfunctions.
  • Develops, maintains and uses effective back-up plans for breakdowns.
  • Evaluates and implements new techniques, supplies and equipment.

Leading Discipline Teams:

  • Ensuring and maintaining the productivity level of employees.
  • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encouraging and building mutual trust, respect, and cooperation among team members.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Providing and Ensuring Exceptional Customer Service:

  • Providing services that are above and beyond for customer satisfaction and retention.
  • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.

Managing and Conducting Human Resources Activities:

  • Ensuring employee success and event success recognitions are taking place in all shifts.
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
  • Supervises staffing levels to ensure that operational needs and financial objectives are met.
  • Effectively schedules employees to business demands and tracks employee time and attendance.
  • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Manages employee progressive discipline procedures.
  • Manages the employee performance appraisal process.
  • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

16.) Guest Services Associate I

Location: Lagos

Position Summary

  • Process all guest check-ins, check-outs, room assignments, and room change / late check-out requests.
  • Secure payment; activate / reissue room keys. Ensure rates match market codes, document exceptions.
  • Verify / adjust billing for guests.
  • Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.
  • Clear departures in computer system.
  • Coordinate with Housekeeping to track room status and guest concerns.
  • File guest paperwork or documentation.
  • Operate telephone switchboard station.
  • Run and check daily reports, contingency lists, and credit card authorization reports.
  • Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
  • Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change.
  • Notify Loss Prevention/Security of any reports of theft.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

17.) Front Desk Clerk

Location: Lagos

Responsibilities

  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

18.) Sous Chef

Location: Akwa Ibom

Core Work Activities
Ensuring Culinary Standards and Responsibilities are Met:

  • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
  • Assists Executive Chef with all kitchen operations and preparation.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Maintains purchasing, receiving and food storage standards.
  • Ensures compliance with food handling and sanitation standards.
  • Performs all duties of kitchen managers and employees as necessary.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with all applicable laws and regulations.
  • Follows proper handling and right temperature of all food products.
  • Operates and maintains all department equipment and reports malfunctions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations:

  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Maintains the productivity level of employees.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures property policies are administered fairly and consistently.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Recognizes success performance and produces desired results.

Ensuring Exceptional Customer Service:

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.

Maintaining Culinary Goals:

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
  • Trains employees in safety procedures.

Managing and Conducting Human Resource Activities:

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year Degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

19.) Commis

Location: Akwa Ibom

What We’re Looking for

  • Great teamwork skills and attention to detail
  • Positive outlook and outgoing personality
  • Previous kitchen experience is a big plus
  • This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Rewards for work, Benefits for your Lifestyle
You’ll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Team-spirited colleagues

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online